Welcome to Datameer Support!


Datameer builds on the power and scalability of Hadoop to deliver an easy-to-use and cost-effective solution for big data analytics. Datameer integrates rapidly with structured, semi-structured and unstructured data to deliver sophisticated analytics. Datameer tools simplify extraction, transformation and loading, and real-time data retrieval.

For sales inquiries, please contact sales@datameer.com.
For more information about Datameer, please visit www.datameer.com.
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Personal Edition Customers

Your support access includes our online Community for questions and answers to your issues or inquiries!

Workgroup Customers

Please visit our online Community or login to our Support portal (24/7 access) if you are having issues or simply have a question.

Enterprise Customers

Our Enterprise Customers have access to our online Community, our Support portal (24/7 access), and our over-the-phone support at +1.800.874.0569

Standard Phone Support: Monday-Friday 9AM-6PM PST/EST/CET (excluding holidays)

Premium Phone Support: Monday-Friday 24 hr. (Priority 1 Issues 24/7)

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